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Paulette Wiley

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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TIMOTHY S.'s profile image
TIMOTHY S. 
4 years ago

Refinancing was fast and easy . Got a great rate. 

GREGORY B.'s profile image
GREGORY B. 
4 years ago

Made the process so simple for us even though we aren’t great with computer. Phone calls were returned promptly and any questions we had were answered in a timely manner. The whole process was quick and easy! Thank you Penny MAC and Paulette Wiley. 

DUSTIE T.'s profile image
DUSTIE T. 
4 years ago

I was surprised how quick and streamlined the process was. Less than a month from inquiry to closing. 

Robert Gatrell J.'s profile image
Robert Gatrell J. 
5 years ago

The Loan Processing Team was great. We were called every week and informed of the status of the loan. PennyMac already had our mortgage so refinancing was extremely easy. At first when we decided to refinance, getting through on the phone with somebody was extremely difficult. Another issue was that our original Loan Officer seemed very unsure of the procedure and was not upfront with some of the information but with advice from the Loan Processing Team we were able to work through it. 

James S.'s profile image
James S. 
5 years ago

Paulette was extremely thorough and checked in with us regularly with updates. She answered every question we had and gave us all the time we needed in her calls to us. She was more than willing to help in any way she could throughout the entire process. 

Everett O.'s profile image
Everett O. 
5 years ago

very good went smooth and quick. 

JOANNE V.'s profile image
JOANNE V. 
5 years ago

This was so easy! I called got a better rate than I had before and refinanced within a month from my first call. If you already have a loan with PennyMac you should at least check to see how much money you can save every month. 

ANITRA M.'s profile image
ANITRA M. 
5 years ago

Paulette Wiley was exceptional! 

MICHAEL F.'s profile image
MICHAEL F. 
5 years ago

Working with PennyMac was smooth, simple and painless...would recommend to anyone looking for mortgage services. 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.