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Pediatric Associates - Riverview
- Pediatricians
- Riverview, FL
About this business
Location details
11260 Sullivan St, Riverview, FL, 33578, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
A wonderful clinic, but their billing department is an absolute NIGHTMARE. They billed my insurance incorrectly and charged me $600, which I payed. Then, after a lengthy discussion with my insurance company, discovered it was the fault of Pediatric Associate's billing department and was informed they needed to retroactively send my insurance company the bill. LOW AND BEHOLD.... 2 weeks of calling them and waiting on hold for thirty minutes (no exaggeration) at a time... I am unable to contact them. No one will answer, no mat... read more
I am writing this review to inform other parents, regardless of the pediatrician's office they choose for their children. During our child's 3-year appointment, we discovered that she had received an expired vaccine during her 1-year appointment. While the physicians here have generally been good, with the only issue being long wait times, my family has lost complete faith in this practice due to an oversight that went unnoticed for two years. Although I do appreciate the phone call and apology on behalf of the practice from... read more
At our visits for my children I had no problem with Dr. Baldwin. We went for completely healthy child visits. Dr. Baldwin asked if she could do bloodwork on my 15 year old daughter. I told her if it was the normal lipid panel they would do on her age. I told her I didn't want any extra test run because we have terrible insurance. She did a vit D3 test. After speaking to other doctors and my insurance there is no reason to do a vit. D test on a completely healthy 15 year old. Now I am getting a bill from quest for $242 for ... read more
Business response:
Brandy H., thank you for taking the time to speak with us. Please know we are here for you and can assist you in any best way we can. If you need any additional assistance, please contact us at 954-414-7745 or email at customerservice@pediatricassociates.com. Thank you!
El tiempo de espera es ridiculo!! Definitivamente tengo que buscar otro lugar.. no es posible que las enfermeras solo digan, sorry! You are next Que decepción!!
Business response:
Angel P., lamentamos saber que usted tuvo esta experiencia con nosotros. Por favor contáctenos a su conveniencia al 954-315-5770 o customerservice@pediatricassociates.com.
When I first started coming here I loved this office and now it is the worst doctors office I have been to! Whenever you call it is almost impossible to get a hold of someone. Every time I come there is a line to check in that takes forever. Is there ever more than one person checking people in?! Then the wait to be seen is horrendous!!! Every visit takes at least two hours! I will be finding another office. I love the doctors I have seen, it is not their fault it is the terrible way the company is ran.
Business response:
Samantha, our goal is to get back to normal since the pandemic started. We apologize for any inconvenience and thank you for your patience during this time. Please know we are here for you and can assist you in any best way we can. If you are in need of additional assistance please contact us at customerservice@pediatricassociates.com.
Run far away!!!! My son had a seizure and I called them to make a follow-up appointment from the ER. They wanted to see him a whole week after his seizure!! They wouldn't even get a him in. So freaking crazy. I am just in complete disbelief that they wouldn't see my 1 year old after his seizure especially knowing he's still not doing well. Super disappointed to leave this review. I have been going to this practice for almost four years and I absolutely loved the doctors and the practitioners here, but the new system is Hor... read more
Business response:
Michelle, I have tried to get in contact with you and I'm sorry I've missed you. Please contact me at 954-315-5770 or at customerserivce@pediatricassociates.com at your convenience. Thank you, and we look forward to hearing from you.
Tried this office twice, both with disappointing results. Arrived promptly at the appointment time only to wait more than an hour with no staff interaction. The second time, I informed the staff that I was already 45 minutes beyond my appointment time and would give them another 15 before they lost my business. This was greeted with rolling eyes and a comment that the doctor would be in when he was ready. Of course, 15 minutes pass with no further interaction and so I left. Please do not reward this office with your busin... read more
Business response:
Dave, we do apologize for the wait times experienced at our Riverview office. Please know our staff is working hard to make sure our patients are seen in a timely manner. Nonetheless, we're appreciate your feedback and are sad to hear you have decided to part ways from Pediatric Associates.
Requested a return call on August 6th now its Sept 15th still waiting. Taking my business elsewhere
Business response:
Michael, please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com.
This place is Terrible at keeping appointments on their scheduled times. Have been going there for 3 years since becoming a foster parent. Overlooked it because of some of their doctors are good with the kids. However, One of their doctors was so clueless that asked me in front of my 5 year old if he had been adopted, to which I shook my head yes as to not let my boy know yet, then the doctor asked again the same question. My wife and I wanted to let him know at an appropriate time. That week my boy had so many questions and... read more
Business response:
Edwin, apologies can often mean little when you experience a negative situation, but we would like to speak to you about your experience. If you are willing to speak to us, please contact us at 954-315-5770 or email us at customerservice@pediatricassociates.com.
Frequently asked questions about Pediatric Associates - Riverview
How is Pediatric Associates - Riverview rated?
Pediatric Associates - Riverview has a 4 star rating with 1,102 reviews.
When is Pediatric Associates - Riverview open?
Pediatric Associates - Riverview is open now. It will close at 9:00 p.m.