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11260 Sullivan St, Riverview, FL, 33578, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Many businesses are doing their best during COVID, but I can't say the same with this place. I have been taking my children here for over a year now and have never had many issues besides long waits to book an appointment let alone be scheduled for one. Lately they have been very inconsistent with their demands of how to deal with the families. And as soon as you question something the staff will turn on you and then sick the "supervisor" on you. Little to no compassion here for worried parents and their sick children. I had... read more
I've been trying to get an appointment for my child since last week. No one answers and they haven't called back. I've never had such a hard time reaching a doctors office.
We wanted to give this place a fair shot before writing a review. This is our first child, so we didn't entirely know what to expect. However, after a year of appointments we have to find a better clinic. Every time we made an appointment they had us wait for 30 minutes or longer before putting us in a room where we waited another 20 minutes. It really defeats the point of scheduling appointments. We spent a year dealing with this and every time they told us it's not usually like that. My recommendation: if you have anyth... read more
Do not come here. The doctors are judgmental and do not treat my baby like anything other than just a number. The only good experience I've had has been with Dr. Williams; she's great. But the wait times are absurd, the staff can be rude, medical staff often lacks people skills, and there is constant misinformation and miscommunication. They don't do well to ease the anxiety of scared moms, and again, are just very judgmental. I cannot emphasize that point enough.
Business response:
We apologize for not meeting your expectations. Our goal is to make every aspect of your visit concludes with a positive experience. Please know you can reach out to us at 954-315-5770 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you.
Today I took my son to the doctor with a 101 fever And they didn't even take his temperature and that's why I'm putting one star because they said I had to come with an appointment because they didn't even take his temperature I was so disappointed they sent me to emergencyWhen I was already there thank you for your time
By far the worst doctors office I've ever been to. My daughter has been I patient here for an year now and not one of our visits had been met at the scheduled appointment time. When ask the lady at the front counter how much longer, I always get the "you're next" or "we're just waiting on a room to become available!" Even thought Dr. Hayes is an good Dr., my time is way more valuable. And since this office seems to not have any consideration about people's time, I'll be finding another office the take my kids. I would not re... read more
Business response:
It is our goal to ensure everyone is 100% satisfied, so we are disappointed to see this low rating. We would like the chance to correspond personally with you, so please reach out to us at (954) 967-6400 or customerservice@pediatricassociates.com at your earliest convenience. We hope to hear from you.
So far very poor services, Appt at 240 and we are still waiting for our daughter 5 years old we'll check
Business response:
If you'd be willing to provide more feedback, please reach out to us at 954-967-6400 or email us at customerservice@pediatricassociates.com.
If I could give this establishment a ZERO star rating I would. I have been taking my children here for almost 9 years and this place continues to get worse and worse. At our last visit we had a 9am appt by 11 we had not been seen. I requested for the next available Dr to see my kiddos from the start and was told we were next in line. We waited two hours to not be seen. As I was walking out I had a nurse run to catch me to tell me that the Dr could now see us. I almost lost my job because they have no respect for other people... read more
Business response:
We appreciate your feedback and would like to discuss your experience. Please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com.
We live behind in Winthrop Village and have yet to been seen at our scheduled time. If you don't have anything else to do except to sit in a waiting room for 30, 45, or more minutes beyond your appointment time this place is perfect for you. Too bad, we like the Doctors and love the location but appointments are made for a reason and they have forgotten that. Fix the front of the house and maybe we'll come back. Hour waits.... with appointments?!? Can I give zero stars on here?
Pediatric Associates - Riverview has a 4 star rating with 1,102 reviews.
Pediatric Associates - Riverview is open now. It will close at 9:00 p.m.