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Pekin Insurance
- Insurance
- Pekin, IL
About this business
More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation... read more
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedgood service, treated me right
Business response:
Thanks, Scott. We appreciate the positive feedback.
Youhave needed coverage and Natalie Cole represented me quickly when i had a question of billing. She was great in responding and understood my concerns. Great customer service.
Business response:
Thank you for the kind words, Carol. We value our customers and do our best to provide quality customer service.
They were very helpful with the one time I had a claim on my homeowners policy. I had questions today about some payments and online account issues. Everyone was very professional and helpful: Shelby on the switchboard, Chayanne in customer service, and Tim in IT.
Business response:
Thank you for the kind words, Ann. We have an awesome team all around!
I have been an insured for life, auto and home for over 40 years. They have always been responsive and fair providing excellent service.
Business response:
Thank you, Glenn, for letting us know about your good experiences with us, and we very much value your loyalty to Pekin Insurance!
Happy with the switch we made and always get the help we need from them when we call .
Pekin Insurance is great to work with, each time I had a claim they took care of the issue right away. Customer service was excellent and very friendly.
Business response:
Thank you, Cindy! We know you want the issue resolved as positively and quickly as possible, and we do our best to make sure that happens!
Pekin has always provided quick and easy processing
Business response:
Thank you, Mark, for the review! Convenience is crucial, and we want our process to be convenient for our family!
We have a very good agents. Don and Terri of Goodland, Indiana. They have helped us through many claims over the almost 50 years we have had them. Our windshield broke on our truck. 5 minutes later the glass place was calling us. I am impressed with their speed and helpfulness with any claim we have had over the years. Highly recommended.
Business response:
Don and Terri are great! Thank you for telling us about your good experience with them. Make sure to let them know how valued they are!
Brittany was professional and answered all my questions very professionally!
Business response:
Thank you, Roger! Professionalism is key!
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 4.8 star rating with 362 reviews.
When is Pekin Insurance open?
Pekin Insurance is open now. It will close at 4:30 p.m.