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Pekin Insurance
- Insurance
- Pekin, IL
About this business
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI talked to Sherry in home owners insurance service and was very knowledgeable. She has great communication skills besides being very pleasant. I would look to her to be a trainer or supervisor. I would think that having a talented employee like Sherry you would show her Pekin’s appreciation of her skills and raise her salary. It is rare these days to find someone like her. Thanks for the pleasant experience William E Myers
Business response:
Thank you, Bill!
Recommendedgood service, treated me right
Business response:
Thanks, Scott. We appreciate the positive feedback.
RecommendedYouhave needed coverage and Natalie Cole represented me quickly when i had a question of billing. She was great in responding and understood my concerns. Great customer service.
Business response:
Thank you for the kind words, Carol. We value our customers and do our best to provide quality customer service.
RecommendedThey were very helpful with the one time I had a claim on my homeowners policy. I had questions today about some payments and online account issues. Everyone was very professional and helpful: Shelby on the switchboard, Chayanne in customer service, and Tim in IT.
Business response:
Thank you for the kind words, Ann. We have an awesome team all around!
RecommendedI have been an insured for life, auto and home for over 40 years. They have always been responsive and fair providing excellent service.
Business response:
Thank you, Glenn, for letting us know about your good experiences with us, and we very much value your loyalty to Pekin Insurance!
RecommendedHappy with the switch we made and always get the help we need from them when we call .
RecommendedPekin Insurance is great to work with, each time I had a claim they took care of the issue right away. Customer service was excellent and very friendly.
Business response:
Thank you, Cindy! We know you want the issue resolved as positively and quickly as possible, and we do our best to make sure that happens!
RecommendedPekin has always provided quick and easy processing
Business response:
Thank you, Mark, for the review! Convenience is crucial, and we want our process to be convenient for our family!
RecommendedWe have a very good agents. Don and Terri of Goodland, Indiana. They have helped us through many claims over the almost 50 years we have had them. Our windshield broke on our truck. 5 minutes later the glass place was calling us. I am impressed with their speed and helpfulness with any claim we have had over the years. Highly recommended.
Business response:
Don and Terri are great! Thank you for telling us about your good experience with them. Make sure to let them know how valued they are!
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 772 reviews.
When is Pekin Insurance open?
Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.