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13810 24th Ave N, Suite 430, Plymouth, MN, 55441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Horrible product with horrible customer service. Took a year to get back to me this time. I’ve been complains about horrible product since the first winter we went thru with all new doors and windows. A little chalk and some BS and problem isn’t solved. A lot of better choices for windows and doors out there.
These people are the absolute worst! I've been trying for months to get someone to return calls or answer email regarding window repair. Here's the kicker: two weeks ago, a Pella crew came to my house. They had the wrong address! After taking my contact information and promising a call, I'm still waiting. They could use some customer service tips from the DMV.
No one else will replace the broken glass in our Pella window. Why? "Because it is Pella." So we have to live with a broken front window for over a month because we bought a Pella window. Never again.
Rotted window & door problem with virtually no warranty. Snobby customer service.
Had Pella Windows installed in our cabin last year. This spring we noticed one of the bedroom windows has a broken glass. Is there a remedy?
Pella windows and doors are built for the warm weather climates, when there is a problem it is always something other than there problem. The service man was super and made a few changes but not changing the problem. When they come out several time in three years all the are worried about is who is going to pay for the service call although they were here each year to try to fit the issue,
Pella Windows and Doors has a 4.8 star rating with 2,614 reviews.
Pella Windows and Doors is closed now. It will open tomorrow at 9:00 a.m.