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Pella Windows and Doors
- Windows Installation
- Plymouth, MN
About this business
Location details
13810 24th Ave N, Suite 430, Plymouth, MN, 55441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
RecommendedNo doubt about Mrs.Helen karen the best among all account manager I swear to tell the whole world about her, so why don't you invest with her she's trusted and fast I never believed If I trade with $700 I will have profit of $8000 in 6 working days you are indeed the greatest woman ever God bless you ma'am I will tell all my friends and family to trade with you, thanks for putting a smile on my face 😍😍😍😍 You can reach her via WhatsApp:+1(267)4782267 Email: helenkaren443@gmail.com
FYI, at 5 pm a Pella van almost struck me crossing Co Rd 11, between Co Rd 90 and Co Rd 92. Inexcusable to drive so recklessly.
Business response:
Hi Dawn, we're sorry to hear this happened. Safety is very important to us. We have shared this with the appropriate team at Pella. Thank you for reaching out. -AH
Such lies. NOT a Pella product despite all marketing and sales pitch to indicate otherwise. Our installation was poor and requires repair and a redo after one week. Please do your research as the doors are NOT Pella and do not have any such warranty and certainly the price is not justified. Though they claim the doors (made by Thermatrue) are higher quality than the doors you can by at a retail store (Lowe’s) when you talk to the manufacturer directly they do not agree. Complaints filed and explanations thus far have ... read more
Business response:
Matt, we're sorry to hear about your experience. At Pella, exceeding our clients' expectations is our top priority and we apologize that was not the case here. If you're willing, we'd love to try to continue to work with you to resolve any remaining issues. Please message us with your email and phone number and we reach out to you shortly. Thank you!
Agreed with with Eugene said. I purchased all new windows and doors and I'm still having the same issues that my crappy old windows were having. All my windows and doors are frozen shut. Pella customer service is ignoring me and saying that my humidity levels are too high. It's between 25-30%. I've lived in MANY homes prior to this one and have not had issues when my humidity was over 40%.
Horrible product with horrible customer service. Took a year to get back to me this time. I’ve been complains about horrible product since the first winter we went thru with all new doors and windows. A little chalk and some BS and problem isn’t solved. A lot of better choices for windows and doors out there.
These people are the absolute worst! I've been trying for months to get someone to return calls or answer email regarding window repair. Here's the kicker: two weeks ago, a Pella crew came to my house. They had the wrong address! After taking my contact information and promising a call, I'm still waiting. They could use some customer service tips from the DMV.
No one else will replace the broken glass in our Pella window. Why? "Because it is Pella." So we have to live with a broken front window for over a month because we bought a Pella window. Never again.
Rotted window & door problem with virtually no warranty. Snobby customer service.
Had Pella Windows installed in our cabin last year. This spring we noticed one of the bedroom windows has a broken glass. Is there a remedy?
Frequently asked questions about Pella Windows and Doors
How is Pella Windows and Doors rated?
Pella Windows and Doors has a 4.8 star rating with 2,677 reviews.
When is Pella Windows and Doors open?
Pella Windows and Doors is closed now. It will open at 9:00 a.m.