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Pella Windows and Doors

4.8

About this business

WELCOME TO PELLA MINNEAPOLIS At Pella Minneapolis, our team is passionate about three things: windows, doors, and helping you choose the best products for your window or door replacement projects. We’ve displayed this passion through our decades of service in the Minneapolis area and the numerous accolades given to our products. Wood windows will always be special to us – after all, that’s how we got our start. Now, we’re also known for three other things: our superior work, our leadership in environmental efforts and our c... read more

Location details

13810 24th Ave N, Suite 430, Plymouth, MN, 55441, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.82,265 reviews
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Scott Gehrig's profile image
Scott Gehrig 
2 years ago

Pella Windows😡- do not go with this company. Their salesmen state that you are dealing with a company that stands behind their product and will do what they can to ensure everything is taken care of. I have been dealing with an issue where they sent a broken piece in my bay window. Cannot believe they shipped this piece to even be installed. Window was installed on April 3. Replacement piece was supposed to be here May 15, but they shipped the wrong piece. Now I have to wait until June 13 to get a replacement. When a... read more

Mary Samoszuk's profile image
Mary Samoszuk 
2 years ago

A window arrived cracked, the screen door does not shut properly, and I am not happy with the hardware color so there will be an upcharge to replace a brand new patio door handle. They will not do an exchange or give a credit for the week old handle I dislike. 

Olamide Korede's profile image
Olamide Korede 
recommend  Recommended
3 years ago

No doubt about Mrs.Helen karen the best among all account manager I swear to tell the whole world about her, so why don't you invest with her she's trusted and fast I never believed If I trade with $700 I will have profit of $8000 in 6 working days you are indeed the greatest woman ever God bless you ma'am I will tell all my friends and family to trade with you, thanks for putting a smile on my face 😍😍😍😍 You can reach her via WhatsApp:+1(267)4782267 Email: helenkaren443@gmail.com 

Dawn R Miller's profile image
Dawn R Miller 
3 years ago

FYI, at 5 pm a Pella van almost struck me crossing Co Rd 11, between Co Rd 90 and Co Rd 92. Inexcusable to drive so recklessly. 

Matt Hofkens's profile image
Matt Hofkens 
4 years ago

Such lies. NOT a Pella product despite all marketing and sales pitch to indicate otherwise. Our installation was poor and requires repair and a redo after one week. Please do your research as the doors are NOT Pella and do not have any such warranty and certainly the price is not justified. Though they claim the doors (made by Thermatrue) are higher quality than the doors you can by at a retail store (Lowe’s) when you talk to the manufacturer directly they do not agree. Complaints filed and explanations thus far have ... read more

Amy Jann Van Dyke's profile image
Amy Jann Van Dyke 
7 years ago

Agreed with with Eugene said. I purchased all new windows and doors and I'm still having the same issues that my crappy old windows were having. All my windows and doors are frozen shut. Pella customer service is ignoring me and saying that my humidity levels are too high. It's between 25-30%. I've lived in MANY homes prior to this one and have not had issues when my humidity was over 40%. 

James Webb's profile image
James Webb 
7 years ago

Horrible product with horrible customer service. Took a year to get back to me this time. I’ve been complains about horrible product since the first winter we went thru with all new doors and windows. A little chalk and some BS and problem isn’t solved. A lot of better choices for windows and doors out there. 

Chris Delaforest's profile image
Chris Delaforest 
7 years ago

These people are the absolute worst! I've been trying for months to get someone to return calls or answer email regarding window repair. Here's the kicker: two weeks ago, a Pella crew came to my house. They had the wrong address! After taking my contact information and promising a call, I'm still waiting. They could use some customer service tips from the DMV. 

Karen Grossman's profile image
Karen Grossman 
8 years ago

No one else will replace the broken glass in our Pella window. Why? "Because it is Pella." So we have to live with a broken front window for over a month because we bought a Pella window. Never again. 

Frequently asked questions about Pella Windows and Doors

How is Pella Windows and Doors rated?

Pella Windows and Doors has a 4.8 star rating with 2,265 reviews. 

When is Pella Windows and Doors open?

Pella Windows and Doors is closed now. It will open tomorrow at 9:00 a.m.