Pender Veterinary Centre at Chantilly

Samara G. 

on Yelp

13 years ago

I have to start off this review by saying that my boyfriend and I are first time dog owners. This was our first boarding experience, since we had to go away for a wedding, and we will never go back to Pender. (Note: I apologize in advance if this gets lengthy!) Our dog is a rescue, and we were concerned with boarding him in the first place. We went with Pender Pet Retreat because it was affiliated with our vet, so we felt confident that this was a safe choice. They took our dog from us right away, without really giving us ... read more

Laurie R. 

on Yelp

13 years ago

Please do not take your pet here. I picked my dog up yesterday after 4 nights at Pender. She has stayed at other kennels several times in the past and while she doesn't love going, she has never had this reaction. She got into the car and laid on the floor with her face hiding between the center console and the back of my seat. Usually she'd have her head hanging out the window and be loving life. When we got home she was walking with her tail between her legs and kept cowering under our dining room table. She is usual... read more

Diana D. 

on Yelp

13 years ago

We've taken our dogs there three times. We went because we liked the "Pampered Puppy Package". The first time everything seemed to go fine, but the 2nd time one of our dogs came home sick, even though Pender told me that everything went fine. It took a month to get him better, not to mention that he spread the parasites that he picked up at Pender to our other dog (and yes! he was definitely healthy when he went in). I get that there are other dogs, and sometimes things travel between dogs, but don't tell me that everyth... read more

Nicole M. 

on Yelp

15 years ago

In two words, DOG FACTORY! These people could care less about your dog, as the teenage boy who led us through the "tour" of their facilities told us they house between 200-300 dogs at time for boarding. If we had more time before our trip we would have canceled our reservation at this place. They tell you if your dog has toys he/she likes to play with bring them, if they have treats you rather have them eat then ours bring them. Well they did NEITHER for ours. Her ziploc bag of treats were untouched and so were her toys... read more

Jocelyn B. 

on Yelp

15 years ago

This kennel has new ownership so I would urge you to not consider reviews written prior to June, 2010 because the quality of care has changed dramatically for the worse as demonstrated by what happened to my dog during my last usage of this kennel: When I arrived to pick up my perfectly healthy dog in August, 2010 he was brought to me unable to stand on his hind legs, covered in feces with a painfully swollen bladder. Although the teenager caring for my dog admitted he had known for hours that my dog was in severe distress... read more

Leslee B. 

on Yelp

16 years ago

I took my dog in the Friday before Memorial Day. I picked her up on Tuesday morning. She has a case of bloody diarhea that I noticed right outside of Dulles Gateway Pet Retreat. All they would say was that she was fine before I picked her up. Really??? I just showed up at 7am to get my dog & she only got sick in the 10 seconds it took us to walk outside. She smelled extremely foul and had stool in her hair. We wound up at the vet - $400 for an IV, blood tests, stool tests, medication. She lost 5 pounds Friday-Tuesday... read more