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Pender Veterinary Centre at Chantilly
- Veterinarians
- Chantilly, VA
About this business
For more than 40 years, Pender Veterinary Centre has been a place where pet owners bring their beloved animal friends to receive care from an established team of passionate, experienced veterinarians. Today, Pender stands out amongst other animal care centers for its 24 hour, round-the-clock veterinary care, innovative and compassionate boarding and training, and for setting the highest standards for all veterinary teams through our philanthropic and development programs.
Location details
4508 Upper Cub Run Dr, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We've stayed here three times. While my dogs always come home alive, I find this place to be completely frustrating. I board two dogs in the Executive Suites, which is no cheap stay. Every time we've stayed there have been problems, and when I'm paying for extra, I expect extra. The first two times the dogs stayed, the cameras were on the fritz. When the cameras did work, I noticed the puppy howling. So I called and told them she needed to go out. The girl who answered told me that dogs behave differently when they are board... read more
I've come here a few times for my dog's vet appointments and haven't had any trouble signing in, but that day was a little ridiculous. I came in on time, talked to one of the front desk assistants and I thought she had checked us in for the appointment; apparently not. I guess the lady sort of brushed me off. I waited and wasted 45mins of my weekend time just to get one simple booster shot, which probably took about 8mins to do the whole process, holding the dog, evaluation and all. I guess she was too busy to help me ou... read more
Decided to visit the dog park there. Could be nice bit so small and poorly maintained equipment. So I went over to see the hounds and fox trails. Well their signage sucks I was walking around and was told not once but twice that it was for the borders and what not. Dude just wanted to argue with me. I guess he hasn't been around many grumpy woman. Wanted to continue to argue with me. Let it go!!! Customer is right.!!! I won't use that vet any way. Have heard of borders coming home in bad shape needing baths
We picked up our two dogs after 10 day trip. The older dog had bleeding sore pads on all feet. Nose open and sores on top as well. His weight was alarming. He must not of eaten the entire time to look so bad. Was actually too weak to stand much. Seemed dehydrated and a little disoriented. Has only one eye and it was red, inflamed and gunky. Don't think they observed him at all. I was crying when i saw how awful he looked. Will never use this place again. Felt like i subjected my pet to extreme neglect. His legs were filthy, ... read more
I see all these reviews of people who loved Pender and I sure wish I had had the same experience. The first time I left my dog it was fine; I felt like they nickle and dime you for everything, but then I'm used to kennels in the west and mid-west where not every walk or poop run is charged. The second time though I was not happy. My dog never eats twice a day and granted maybe he did by chance or boredom but when I got the report card it said he ate twice a day for the whole 2 weeks, etc. Plus I just wasn't happy with th... read more
I have two beautiful and sweet great danes. Both rescues, one is 5 years old and the other is an 8 month old puppy. We boarded our boys at Pender Pet retreat for one week. Both went in at healthy weights, with specific feeding instructions. We picked up our pups on Sunday. Both had lost at least 10 pounds each, our 5 year old had lost 15. Both were dehydrated. The puppy, who normally pees without problem, was straining to urinate at least 6-10 times as soon as we walked out of the kennel. He would not drink water, which he u... read more
Pender Pet Retreat is anything but. I bought the executive suite for my 4 year old black lab and I was appalled at the service. These people do not care about dogs at all. When i dropped off my dog, i left directions for how to care for her, as she had an ear infection and has food allergies. In the executive suite, there are camera where you can watch your pet. Despite the directions, I witnessed people cleaning the wrong ear, not using her harness, leaving her in the kennel for over an hour after feeding her. Additionally,... read more
I have to start off this review by saying that my boyfriend and I are first time dog owners. This was our first boarding experience, since we had to go away for a wedding, and we will never go back to Pender. (Note: I apologize in advance if this gets lengthy!) Our dog is a rescue, and we were concerned with boarding him in the first place. We went with Pender Pet Retreat because it was affiliated with our vet, so we felt confident that this was a safe choice. They took our dog from us right away, without really giving us ... read more
Please do not take your pet here. I picked my dog up yesterday after 4 nights at Pender. She has stayed at other kennels several times in the past and while she doesn't love going, she has never had this reaction. She got into the car and laid on the floor with her face hiding between the center console and the back of my seat. Usually she'd have her head hanging out the window and be loving life. When we got home she was walking with her tail between her legs and kept cowering under our dining room table. She is usual... read more
Frequently asked questions about Pender Veterinary Centre at Chantilly
How is Pender Veterinary Centre at Chantilly rated?
Pender Veterinary Centre at Chantilly has a 4 star rating with 178 reviews.
When is Pender Veterinary Centre at Chantilly open?
Pender Veterinary Centre at Chantilly is closed now. It will open tomorrow at 9:00 a.m.