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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,189 reviews
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Robert Fisher J.'s profile image
Robert Fisher J. 
on Birdeye

2 years ago

Easy transaction from start to finish. Didn't even have to leave my house. Did the closing paperwork at my kitchen table. 

Kenya M.'s profile image
Kenya M. 
on Birdeye

2 years ago

Latrice answered all my questions and was very helpful through out our closing process! Highly recommend!! 

Travis D.'s profile image
Travis D. 
on Birdeye

2 years ago

Overall just a terrible experience because of not getting responses for sometimes days at a time I now have to request refunds from 4 different company’s that are being paid off thru refinance.. I will definitely not be doing anything else with penny Mac from this point forward once I sell my house in coming years. 

Cheryl R.'s profile image
Cheryl R. 
on Birdeye

2 years ago

Excellent. Helpful . 

JOSEPH T.'s profile image
JOSEPH T. 
on Birdeye

2 years ago

Easy proccess 

Edward B.'s profile image
Edward B. 
on Birdeye

2 years ago

Communication was key, everyone from my loan officer on were up front and great to work with. A nice no hassle or pressure experience! I’ll definitely come back to Pennymac in the future. 

Akayla W.'s profile image
Akayla W. 
on Birdeye

2 years ago

The experience I had in dealing with Service Link is the only part of the process that was a nightmare. The rest and all dealings directly with PennyMac was excellent! 

Travis T.'s profile image
Travis T. 
on Birdeye

2 years ago

Easiest loan process I have ever used 

Renee Y.'s profile image
Renee Y. 
on Birdeye

2 years ago

Communication and expectations clear throughout the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,189 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.