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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The clear communication for every step.
Our Communication with Mr. Edward Sarkardehi, during our loan process was very professional at all time. He was very helpful with giving directions which made the whole process simple and less stressful. Edward took his time to explained the process before we started. He followed up with phone calls to ensure with understood instructions given. We appreciated his professionalism and attitude when he spoke with us. There were times my husband and I was unable to send the paperwork back as requested. He talked us through the ... read more
Iam did a great job. The loan officer, Jithin, added unexpected points at the end of the process and tried to slip in extra commission for himself. This was a large turn off. In the end, the loan closed a few days past when we were initially told because we had to get the points corrected. This cost us additional money on our interest at $44 interest per day. All of this could have been avoided if the loan officer submitted the correct paperwork that we agreed to from the beginning.
Professional, good humored, kind and very competent.
Great! Excellent support
was a great and easy experience
This company and the employees have it together. All employees did what they said they were going to do and explained the next steps. My loan closed 30 days early and I had the best experience. I would highly recommend PennyMac to all of my friends and family. Best experience EVER!!!!
The entire team were very helpfull, best customer service by far.
The service was great!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,115 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.