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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
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Connie T.'s profile image
Connie T. 
on Birdeye

2 years ago

Norma was helpful and kind. 

RICHARD H.'s profile image
RICHARD H. 
on Birdeye

2 years ago

Good service thank you 

Palmer H.'s profile image
Palmer H. 
on Birdeye

2 years ago

✨️He was on time and very accommodating 

ANDREW M.'s profile image
ANDREW M. 
on Birdeye

2 years ago

I hate surveys 

Kenneth C.'s profile image
Kenneth C. 
on Birdeye

2 years ago

Cool , and a bunch of unnecessary words 

Derek P.'s profile image
Derek P. 
on Birdeye

2 years ago

Everything was done in a timely manner. 

Merina A.'s profile image
Merina A. 
on Birdeye

2 years ago

Communication within your internal department need to improve. If people work promptly (not Paul), last minutes changes/decisions/documents could avoid. Thus relief the stress of customers. PennyMac gave us too much stress on last minute resulting confusion, anger, change of plan.. etc.. Because of this reason, I would not recommend to any of my friends -sorry. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

2 years ago

Katherine Baker’s help and responses 

Mark R.'s profile image
Mark R. 
on Birdeye

2 years ago

Everything was done by phone or email. Made it a breeze. People communicated well and were quick to respond. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.