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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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Kimberley G.'s profile image
Kimberley G. 
3 years ago

Process was straightforward and handled within the timeframe provided at the onset. 

Duane Brown J.'s profile image
Duane Brown J. 
3 years ago

Good experience. Harassment for a review though to do this to shut it up 

Drew T.'s profile image
Drew T. 
3 years ago

Great communication from beginning to end. The whole process was quick and easy. Would definitely recommend to friends and family. 

Rebekah W.'s profile image
Rebekah W. 
3 years ago

Just better communication. I feel it would have made things easier. 

Nathan H.'s profile image
Nathan H. 
3 years ago

Great experience 

Darragh C.'s profile image
Darragh C. 
3 years ago

Kami was great. The greater picture was pretty crappy. It took over a year and 3 applications even though we are in great standing and were only refi-ing and already had a loan in good standing with Pennymac. Docs were lost and re-requested. More docs were constantly asked for. Weeks would go by with no communication when we though things were just processing through only to finally reach someone to hear new and irrelelvant to our finances docs were being requested. We ended up being switched from one loan document person to... read more

Robert B.'s profile image
Robert B. 
3 years ago

Tiffany and all other PennyMac staff were very easy to work with, and the re-fi process went smoothly. 

Ben M.'s profile image
Ben M. 
3 years ago

Quick service 

Heidi P.'s profile image
Heidi P. 
3 years ago

Lauren communicated with my husband and I from day one. It was a great experience. I’d recommend Pennymac for sure. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.