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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Cudos to both Sara.. Communication skills excellent
I loved how PennyMac really cares about their customers and reached out to me about refinancing and were able to get me from a FHA to conventional loan and the overall process was very smooth and efficient
Shay was very helpful.
The human relationships and timeline outlined made the experience great. The Home portal for uploading documents need to be adjusted. I followed the uploading process for documents and would still get request reminders to upload the documents. This became confusing and time consuming. However, once the team realized I was having the above issues, they had me email the documents directly.
Your loan application portal is confusing and often inaccurate. Nicholas did a great job, but your portal made it very difficult for all parties.
Tashia was very friendly, knowledgeable, and on time. It made the whole experience of refinancing simple and pleasant.
Great and easy process.
Pennymac was the best. Just professional all around!!!
Awesome job!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,193 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.