PENNYMAC

Lloyd E. 

on Birdeye

3 years ago

Great communication. 

David O. 

on Birdeye

3 years ago

Sara helped close out the detail for our final signatures and approval. Our initial experience with a separate individual at the start was a bit confusing and delayed as we were concerned about not getting our rate locked but ultimately Sara came thru and we are very pleased with the final terms of our new 30 year mortgage. 

Richard B. 

on Birdeye

3 years ago

Excellent service. 

Zachariah S. 

on Birdeye

3 years ago

Please stop hassling me. 

DAVID M. 

on Birdeye

3 years ago

This whole process was quick, efficient, friendly and accurate. Thank you for helping us through this endeavor and the assistance you provide. It was a great experience! 

Nory Ann A. 

on Birdeye

3 years ago

Ashley Benton was great. She wanted to compete. I already told her that my husband call the bank. She gave me what we need. Me and my husband were very satisfied to her service. 

Daniel D. 

on Birdeye

3 years ago

Jessica did a great job guiding us through the process. 

CARLOS N. 

on Birdeye

3 years ago

Documents changed while processing. Calling in multiple times, multiple days, and never getting ahold of my mortgage team. No one would update me until the loan officer returned from vacation/emergency leave/working from home/sick (all of these excuses were given when calling in to justify the delay) Closed later than expected. The acquisition team is quick to get people on the hook; then transferred to people who are never there to answer the calls. Seems as if they get overloaded with files making it a quantity vs qualit... read more

Matthew C. 

on Birdeye

3 years ago

Great! She was professional, organized, and efficient.