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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,195 reviews
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Lucas M.'s profile image
Lucas M. 
on Birdeye

2 years ago

The Loan Processor was a pleasure to work with and the transaction was fast and easy, definitely recommended! 

Amy K.'s profile image
Amy K. 
on Birdeye

2 years ago

.......... 

Melissa E.'s profile image
Melissa E. 
on Birdeye

2 years ago

Thank you! 

STACY M.'s profile image
STACY M. 
on Birdeye

2 years ago

Very professional organization. I highly recommend PennyMac if you're in the process of purchasing, or refinancing a home. 

William H.'s profile image
William H. 
on Birdeye

2 years ago

Yes. Anfernee was of no help to me. Only when I began interacting with Isabella did I feel like my concerns were heard and action was taken. Isabella was my loan officer even though her name does not appear here or anywhere else. If I had been assigned to Isabella from the very beginning, my ratings would be much much higher. 

Jody S.'s profile image
Jody S. 
on Birdeye

2 years ago

Great communication and service. 

Thomas N.'s profile image
Thomas N. 
on Birdeye

2 years ago

3/9/22 I had very little communication with Ajanay. Not to fault her. If the people assigned to my account were educated and knowledgeable with the VA refinance process. We never should have had to go through the process twice before closing. The first team never communicated with each other or the second team. There was a problem the entire step of the way, both times. The final issue is that the amount applied to the principal was not deducted from the loan amount as we were told. The loan amount on the first statement is... read more

JOSHUA G.'s profile image
JOSHUA G. 
on Birdeye

2 years ago

Great service 

Nicholas S.'s profile image
Nicholas S. 
on Birdeye

2 years ago

Great experience all around 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,195 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.