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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,517 reviews
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Charles P.'s profile image
Charles P. 
3 years ago

good jobbbbbb 

Scott T.'s profile image
Scott T. 
3 years ago

The refinance process was very easy. It was handled in the time frame that was set. I would definitely recommend PennyMac. 

Raun B.'s profile image
Raun B. 
3 years ago

For the love of God, the previous questions should be enough. He was professional and prompt. I have no complaints. 

Bruce M.'s profile image
Bruce M. 
3 years ago

There was a lack of communication from the processor. The terms that were disclosed were not what were approved and I wasn’t given an adequate explanation as to why. After getting a manager involved the terms were changed back to what was disclosed. The process took months without a good explanation. 

Roger S.'s profile image
Roger S. 
3 years ago

Overall it was great. People tried to help when they could. Thank you 

Kunal S.'s profile image
Kunal S. 
3 years ago

... . 

Nairobi M.'s profile image
Nairobi M. 
3 years ago

The process was smooth. The website told me what documentation that I needed and when. Everything happen how it was explained. 

Farrar S.'s profile image
Farrar S. 
3 years ago

Return calls are after a few days. There lacks immediate responses to things. Can’t get through to loan officer directly is a problem!!!!! 

Sherrye S.'s profile image
Sherrye S. 
3 years ago

The entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,517 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.