PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,365 reviews
Select a rating
Lisa S.'s profile image
Lisa S. 
4 years ago

I’ve had to call PENNYMAC too many times to make corrections in closing docs, payment processing issues and issues with insurance related payment 

Karla Alicea O.'s profile image
Karla Alicea O. 
4 years ago

Thank you! 

Luis R.'s profile image
Luis R. 
4 years ago

It was a pleasure working with you, great service and very helpful on every step of the process, thank you. 

William B.'s profile image
William B. 
4 years ago

Refi. Already was a happy customer. 

Paige C.'s profile image
Paige C. 
4 years ago

No complaints. 

Antonio M.'s profile image
Antonio M. 
4 years ago

Customer service was great! 

SHANNON R.'s profile image
SHANNON R. 
4 years ago

Great experience with our refi. Document process while secure also made interpreting which new documents were now needed a slight chore. Would be nice if it was an email just stating what new documents were needed and the link where to upload them. 

Lorena L.'s profile image
Lorena L. 
4 years ago

The representative that helped me in the beginning was AWESOME! I forgot his name 

Adam G.'s profile image
Adam G. 
4 years ago

The refinance process was extremely easy and quick. Chantel was great to work with. Will continue do do business with Pennymac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,365 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.