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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,198 reviews
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Ray H.'s profile image
Ray H. 
on Birdeye

2 years ago

Great experience overall. 

Todd O.'s profile image
Todd O. 
on Birdeye

2 years ago

Extremely easy process. PennyMac has a very knowledgeable and professional staff available, day or night, to assist if questions or problems arise. I wish I had started the process sooner. 

April W.'s profile image
April W. 
on Birdeye

2 years ago

Friendly and gave a lot of information when I had questions. I really appreciate you! 

Ashley K.'s profile image
Ashley K. 
on Birdeye

2 years ago

Austin was professional and helpful. He made me feel comfortable even when I had questions about what he was describing or asking. He never once talked down to me or made me feel unintelligent. He made himself available whenever I needed him to be. He was kind and walked me through everything very patiently. If I were to refinance again or make a request for a second mortgage, I would request if possible, for Austin to be my loan servicer. 

Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

Great. Super service On time 

Jenny B.'s profile image
Jenny B. 
on Birdeye

2 years ago

Great and eaay process! 

Samuel P.'s profile image
Samuel P. 
on Birdeye

2 years ago

Great job thanks 

Michael F.'s profile image
Michael F. 
on Birdeye

2 years ago

Kyle was incredibly difficult to get a hold of. I had to make numerous phone calls to him and the team under him. If it wasn’t for the fact that I already had my original loan from PennyMac, I would of cancelled the whole thing and gone to a different company. 

Kathryn W.'s profile image
Kathryn W. 
on Birdeye

2 years ago

Pennymac made the process quick and seamless. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,198 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.