PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,198 reviews
Select a rating
Mary L.'s profile image
Mary L. 
on Birdeye

2 years ago

Your website is horrible. Many times it says "fetching information" and spins forever. Also I am now having issues pulling up my notification of sale 

Jarrod L.'s profile image
Jarrod L. 
on Birdeye

2 years ago

I talked to Tara once. i am unreachable during the day. So she left voicemails. Whenever I called to follow up or ask questions, i always spoke to someone else on my assigned M.A.C. team. In the if you're asking me how my experience with Tara was, I have to say "what experience?". Not negative, not positive, not existing. However, how was my experience with PennyMac? It was great. I highly recommend you guys to others. 

Kelly C.'s profile image
Kelly C. 
on Birdeye

2 years ago

Helpful and quick! 

Laurence G.'s profile image
Laurence G. 
on Birdeye

2 years ago

Polina and the others on the "team" were always very helpful with questions and suggestions. The only problem was with the underwriters and we had to submit cash documents 3 or 4 times...they were not clear on what they were looking for. Got very frustrating...Polina did her best to get details for us. She helped a lot, but that document chase slowed the process down by many weeks. 

Shannon Osbon H.'s profile image
Shannon Osbon H. 
on Birdeye

2 years ago

I had a great experience, very thoughtful and easy process. Appreciated getting to work with Christine, the whole process went very well. 

Stephanie L.'s profile image
Stephanie L. 
on Birdeye

2 years ago

Tiffany was great! 

William I.'s profile image
William I. 
on Birdeye

2 years ago

Difficulty in communications with the Leon company used by Penny Mac 

Neilson T.'s profile image
Neilson T. 
on Birdeye

2 years ago

Na na na na na 

Rhonda S.'s profile image
Rhonda S. 
on Birdeye

2 years ago

Do not wish to make a testimonial 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,198 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.