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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good experience. Harassment for a review though to do this to shut it up
Great communication from beginning to end. The whole process was quick and easy. Would definitely recommend to friends and family.
Excellent communication and perseverance on Laci's part at all time. Went the distance in order to meet all my expectations. Great experience!!AAAA++++
There were some miscommunication and had some difficulty getting through on the phone.
Thanks for the help
Tony was actually great. Our experience started off great with Jacob. When it went for review, communication stopped, and nothing moved along until we desperately pleased with a manager to get involved, once that happened, our loan was moved very quickly. But it sat for more than 6 weeks with no one communicating with us, other than when WE called to ask the status, and the only response we every received was that everything was going great. Turned out to be untrue. Once tony got involved at closing, he was fantastic!
Tiffany would not call me back or response to my emails. I sent the same documents several times, but she was still emailing me asking for them instead of looking in her inbox where I had already sent them
Quick service
Lauren communicated with my husband and I from day one. It was a great experience. I’d recommend Pennymac for sure.
PENNYMAC has a 4.4 star rating with 49,365 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.