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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good experience with penny mac
Too many loan personnel and getting shifted from one person to the next. Raveena was the last one and the most reliable
Once the initial signing took place, the communication became an absolute headache. It was nearly impossible to get in contact with the loan officer, and a "call you back in two hours" turned into three days later...everytime. Braxton Bearden was my "loan officer" but he literally did nothing but initiate the conversation and I never spoke to him again. He particularly was why I had any negative outlook about this entire process.
Great experience. Second refi with PennyMac. New portal was a bit more confusing than the other one.
Overall experience was great!
Was able to answer questions
The process took way longer than expected. Document requests kept coming. Should have communicated all the document needs up front. Molly was helpful. The closing was complicated and there were delays that nearly collapsed the process
them taking the time to explain.
Great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,218 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.