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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am happy with the way things turn out. Process was timely and accurate and close on time.
Great service, Thank you Shalom
It could of been a lot smoother. I feel there were too many people working on my case and they weren't on the same page.
Excellent loan officers and customer service agents.
Tyra made sure to explain the process, needed documentation, explained everything where I could understand and made the process very easy for me. Definitely helps working with someone that you can feel comfortable asking questions when your unsure about anything. Thanks
Everything that Peter did was great! The only issue we ran into was at closing the wrong last name was printed on the documents. This was corrected quickly though and we were able to reschedule and complete closing the following week.
Anna was amazing, she helped me so much and went above and beyond to help us close on time. The only downside to Pennymac is when you call after your loan has processed I could not get a hold of anyone, but during the process it is very easy to get a hold Of someone
This review is actually towards Daniel Torres. From the onset our materials and messages have been sent to the wrong person. I’ve received all of Matt’s and Matt received all of mine. Hilda was great and helpful. Daniel Torres has been blowing Matt and I off. We still haven’t received any answer to our requests. We were told there would be just the one credit pull and only agreed to the one credit pull and several excessive credit pulls were made over the course of a few days. We’ve requested this to be rectified several ti... read more
Liem was very efficient and a pleasure to work with on our recent home refinance.
PENNYMAC has a 4.4 star rating with 49,365 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.