This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Other than I was expecting the money to pay another to go to me instead of a check for them everything went great.
Better communication. There seems to be a disconnect in the communication process.
To be able to stay with one loan officer during whole process. If Kami Weber had been my loan officer through this whole process, I believe we wouldn’t have had so many issues.
I do feel that it's very poor business to tell a customer by email this is your final notice. I had been communicating with Pascal not Erica . I felt it rude and intimidating of her . Working with one agent is a asset. I never ever spoke with Erica Sanchez ! She needs training. Read the emails. Thanks for the opportunity to inform you. Maybe she shouldn't have sent me a survey numerous times.
#ERROR!
Post my review
Awesome experience!
Good good good
Everything was simple. Online mostly with only one phone call. No issues at all.
PENNYMAC has a 4.5 star rating with 49,219 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.