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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good experience
There was confusion throughout the refinance process as it appeared I had 2 requests in process. One was apparently opened during my initial phone contact with a consultant and the second was opened by Michael Bojaj. This resulted in confusion on my end as to which loan application was actually in process and caused delays. I considered cancelling the request and seeking refinance through another company, but ultimately decided to stay with PennyMac.
Very pleasant staff. Answered all questions promptly. Great communication.
Better communication
Requesting the same documents several times.
The experience was easy and quick.
Lower closing costs
LaRonda was easy to work with and pleasant to talk to. She madethe process clear.
PennyMac representatives were polite, timely, and accurate. Most of the work was completed on their and took very little of my time. The process was virtually seamless.
PENNYMAC has a 4.4 star rating with 48,808 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.