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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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David L.'s profile image
David L. 
3 years ago

Good experience 

Christopher S.'s profile image
Christopher S. 
3 years ago

There was confusion throughout the refinance process as it appeared I had 2 requests in process. One was apparently opened during my initial phone contact with a consultant and the second was opened by Michael Bojaj. This resulted in confusion on my end as to which loan application was actually in process and caused delays. I considered cancelling the request and seeking refinance through another company, but ultimately decided to stay with PennyMac. 

Jerrolynn B.'s profile image
Jerrolynn B. 
3 years ago

Very pleasant staff. Answered all questions promptly. Great communication. 

Connie S.'s profile image
Connie S. 
3 years ago

Better communication 

Cindy H.'s profile image
Cindy H. 
3 years ago

Requesting the same documents several times. 

Lesli R.'s profile image
Lesli R. 
3 years ago

The experience was easy and quick. 

Timothy M.'s profile image
Timothy M. 
3 years ago

Lower closing costs 

Michael T.'s profile image
Michael T. 
3 years ago

LaRonda was easy to work with and pleasant to talk to. She madethe process clear. 

Halli P.'s profile image
Halli P. 
3 years ago

PennyMac representatives were polite, timely, and accurate. Most of the work was completed on their and took very little of my time. The process was virtually seamless. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.