This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I had never refinanced before, I wasn't sure how to proceed, Candice explained the whole process on a way it made sense to me. Thank you Candice.
The level of personable-yet professional communication, was a (major) component in making me feel that my best interest was primary.
It was great
Be upfront with the customer about the process, explain the process of closing. Be honest about the dates for closing. If there is a delay tell the customer and explain why this happened!
Great experience with the company
Everything was seamless and processed efficiently.
Ms. Dunlap was great! She provided weekly updates about our loan and answered our questions.
Every thing went as I was told. Very good service.
My load process was great! I had weekly updates which helped me understand what was going on.
PENNYMAC has a 4.4 star rating with 48,506 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.