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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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Krystyne S.'s profile image
Krystyne S. 
on Birdeye

2 years ago

I never thought that re financing my home would be to easy, almost felt as if I did nothing.Thank you 

Jennifer S.'s profile image
Jennifer S. 
on Birdeye

2 years ago

Brian was great to work with and answered all my questions quickly and accurately. 

Ruth W.'s profile image
Ruth W. 
on Birdeye

2 years ago

The overall experience was outstanding. Brian kept us in the loop throughout the entire process. He was able to answer all our questions and concerns. He was very pleasant and accommodating. He also made sure we were updated if any changes occurred. 

Kellie R.'s profile image
Kellie R. 
on Birdeye

2 years ago

We had a great experience using Sara Almanza from PennyMac to refinance our home loan. We took advantage of the low rates at the time and Sara helped us navigate the process and get the loan in great time. Thanks Sara! 

Nicholas H.'s profile image
Nicholas H. 
on Birdeye

2 years ago

Great customer service and support 

Christopher S.'s profile image
Christopher S. 
on Birdeye

2 years ago

Good experience! 

Kari M.'s profile image
Kari M. 
on Birdeye

2 years ago

Good service. The only issue I had was very small and that was in some follow up on items requested and in a case or two, we had to submit records a few times as a specific date might pass and then a new record was required. Not a big deal and Marcia took care of it right away and helped explain . I would go back to PennyMac for future mortgage loans. 

Joshua S.'s profile image
Joshua S. 
on Birdeye

2 years ago

Friendly, and professional. 

Brian V.'s profile image
Brian V. 
on Birdeye

2 years ago

It was a great experience from beginning to end! All communications were clear and accurate. All my questions were answered with patience and were easy to understand. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.