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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy, clear, and smooth.
The people I worked with were great. The requests for documents were often confusing or repetitive; documents I uploaded seem to have disappeared. Sarah and Shay both helped when I got impatient with the system. Your people are good; the interactive systems could be improved a bit.
Communication. Do your job on time. Don’t wait for the last minutes. Follow the guidelines and comply with it. And Communicate. Again, Communicate with your customers.
. ..........
My experience with PENNYMAC team was very pleasant.
Easy to navigate.
Very easy and user friendly process
Good communication.
The only issue that I have was that my wife name was put out there and now we get unnecessary mail with her name. Is there a way that you can stop this from happening?
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.