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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a duplicate creditor listed in my loan documents Credit one bank. After two separate phone calls to my Macteam from which I never received a call back, first letting them know that I only have one Credit one account, then researching myself and finding out why it was listed. the first listing was Transunion with an incomplete account number. Now I have two useless disbursement checks, totaling a little over $4000 that now I have to do most of the work myself to resolve.
Everyone we were assigned to or help us were professional, friendly, very helpful. Very great experience
Easy, clear, and smooth.
The people I worked with were great. The requests for documents were often confusing or repetitive; documents I uploaded seem to have disappeared. Sarah and Shay both helped when I got impatient with the system. Your people are good; the interactive systems could be improved a bit.
Mr. Mayer was an excellent guide an advocate through this process.
Went smoothly.
Communication. Do your job on time. Don’t wait for the last minutes. Follow the guidelines and comply with it. And Communicate. Again, Communicate with your customers.
Both my wife and I am very appreciated of Shay service in getting my loan. Thank you so much.
Good communication.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.