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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
a lower interest rate
The process was pretty straight forward and I was able to do everything online. The loan officers were there to assist with any issues. The only issue I really had, was getting the final details after the appraisal, but once I realized it was all uploaded in the loan portal, I was able to review everything.
5 star rating for speed, efficiency, and thorough understand of what I wanted
Our loan process with PennyMac was quick and straightforward. Every step was explained and questions answered. We were always able to reach our loan representative, Linda Horne, who went above and beyond to help us (we were out of town at time of settlement). We highly recommend PennyMac!!
We are very pleased with the customer service of Penny Mac employees. Everyone has been pleasant to speak with and very accommodating. This was the main reason we chose to refinance our original loan with you.
accurate time estimate on closing
Charles Wood was GREAT! However when other got involved in the calls it became mor confusing and more stressful because it felt like communication break down on PennyMacs end. Finally closed thank you. I hope no one else has to go though what what we did. The decision to do this is already hard enough and should be more smooth with professionals handling the documents. 😏
Thank you samijo grant !!
Was completely awesome in all loan closing categories! 5 stars!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.