This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smooth and painless
Ability to upload documents without a request. I had to wait for requests to upload documents. Additionally, payoff of debts were not updated prior to closing so the checks that were cut were over the debt amount and I will have to spend time getting money back from those companies.
I had never refinanced before, I wasn't sure how to proceed, Candice explained the whole process on a way it made sense to me. Thank you Candice.
The level of personable-yet professional communication, was a (major) component in making me feel that my best interest was primary.
It was great
Be upfront with the customer about the process, explain the process of closing. Be honest about the dates for closing. If there is a delay tell the customer and explain why this happened!
Great experience with the company
Everything was seamless and processed efficiently.
My load process was great! I had weekly updates which helped me understand what was going on.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,221 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.