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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Smooth and painless
Ability to upload documents without a request. I had to wait for requests to upload documents. Additionally, payoff of debts were not updated prior to closing so the checks that were cut were over the debt amount and I will have to spend time getting money back from those companies.
I had never refinanced before, I wasn't sure how to proceed, Candice explained the whole process on a way it made sense to me. Thank you Candice.
The level of personable-yet professional communication, was a (major) component in making me feel that my best interest was primary.
It was great
Be upfront with the customer about the process, explain the process of closing. Be honest about the dates for closing. If there is a delay tell the customer and explain why this happened!
Great experience with the company
Everything was seamless and processed efficiently.
My load process was great! I had weekly updates which helped me understand what was going on.
PENNYMAC has a 4.5 star rating with 49,221 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.