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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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Jeffrey T.'s profile image
Jeffrey T. 
on Birdeye

2 years ago

It was made very easy! 

Duane W.'s profile image
Duane W. 
on Birdeye

2 years ago

Everyone was so professional. We couldn't believe how simple everything was made for us to understand. We are still smiling! Thanks for being very kind and patient with us. 

Gerardo M.'s profile image
Gerardo M. 
on Birdeye

2 years ago

Would like to feel as if my business was wanted and valued 

Christopher S.'s profile image
Christopher S. 
on Birdeye

2 years ago

The process itself was relatively painless and efficient. The only issue I had was I was expecting a refund back due to having made a payment right before the refi closed as I was told after making the November payment that my "Grace period" was Nov/Dec. That didn't happen but they adjusted the amount to pay off the loan before finalizing things. Not a big deal, just put a glitch in my plans based on what I was told to expect to happen. Everything else was amazing and Pennymac's staff have been helpful, expedient and a joy ... read more

Larry N.'s profile image
Larry N. 
on Birdeye

2 years ago

Incredibly easy process to refinance my home loan and lower my monthly payment. 

David L.'s profile image
David L. 
on Birdeye

2 years ago

Everything went the way it was supposed to and Ashley was very helpful with the whole process. 

Magda S.'s profile image
Magda S. 
on Birdeye

2 years ago

I have been with penny Mac for a while and decided to use this company again to refinance my home and everything was very helpful and didn’t spend to much time waiting on the phone. Everything was smoothly and easy. Thank you for q great service. Miss Taylor Pritchard was very helpful and answered all my questions and concerns quickly making sure everything was accurate, also she made sure I understand the process. 

Victoria G.'s profile image
Victoria G. 
on Birdeye

2 years ago

Great experience with Patrick and Yuri 

Trevor G.'s profile image
Trevor G. 
on Birdeye

2 years ago

n/a................... 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.