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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Julianna Cruz was outstanding! This is my 7th mortgage and by far the easiest because of her work ethic. Also, she found an overdue tax payment that slipped through the cracks and was extremely professional about how to remedy the issue despite my lack of understanding. She deserves a raise and bump up in leadership position at PennyMac!
Smooth, simple process. Professional and courteous assistance.
The loan rep was great!
I refiin September 2021 and closed with great rate in 10 days. Process went very smooth.
great support and communication, closing on time
Loan did not close on original closing day and no one called to advise that closing was being postponed. The next day processor reached out and said all phone systems was down and customers couldn’t be notified of anything. If I was made aware of closing being rescheduled that would have made my experience a lot better,
The process was very fast and done with no errors , My refinance team worked hard to make sure I got the best services possible , from application to closing ,Penny Mac is a great company to work with.
Excellent - a painless experience!
Better and clear communication with everyone involved- from the call center agent to the loan officer to the title company and to me.
PENNYMAC has a 4.5 star rating with 49,221 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.