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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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Dan R.'s profile image
Dan R. 
on Birdeye

2 years ago

Everything was simpler and faster than expected. 

Kara L.'s profile image
Kara L. 
on Birdeye

2 years ago

Patrick did not care about our time frame and needs. 

Terrance D.'s profile image
Terrance D. 
on Birdeye

2 years ago

We had a great closing process with Tashia. Thankful that we were able to be able to complete it in our on home. 

Michael Upshaw I.'s profile image
Michael Upshaw I. 
on Birdeye

2 years ago

Friendly, Profesional, and Knowledgeable. 

Jeffrey L.'s profile image
Jeffrey L. 
on Birdeye

2 years ago

Professional, friendly service. 

Brandon W.'s profile image
Brandon W. 
on Birdeye

2 years ago

Being transparent upfront on the process rather than trying to lure customers in with lower rates/costs. Every time I got a new disclosure the price went up and there was no logical explanation... other than that an error was made initially. I finally spoke to a manager who honored the original costs that we agreed upon to do the refi. 

LUKE N.'s profile image
LUKE N. 
on Birdeye

2 years ago

Great team to work with overall. 

Stephen K.'s profile image
Stephen K. 
on Birdeye

2 years ago

Professional and thorough throughout the process - very competent. 

DAVID M.'s profile image
DAVID M. 
on Birdeye

2 years ago

great can't wait to do another refi IRRRL in June 2022 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.