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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,488 reviews
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Christina R.'s profile image
Christina R. 
3 years ago

Ivan was absolutely fantastic. He was prompt and communicated with me very clearly. Almost all of my communication was with Ivan. I don't recall speaking to Erberto during the process. 

JERAMIE T.'s profile image
JERAMIE T. 
3 years ago

The team was knowledgeable, professional, & compassionate. My appraisal should have been higher and a reconsideration should have been allowed. Other than that, the experience was flawless. 

James B.'s profile image
James B. 
3 years ago

Great job team! 

Danny T.'s profile image
Danny T. 
3 years ago

it seem information got lost when process were push to different department. ex: - Escrow information wasn't got passed correctly. First loan estimate had escrow. - Income from rental properties didn't get passed correctly. - Had issue after closing because of the Deed's name which should be known prior to closing 

Shawn A.'s profile image
Shawn A. 
3 years ago

Took 3 months , read that again!!! 3 months!!! To get this re finance completed. I “chose” penny Mac because y’all were my original lender. So I assumed this would have been a easy process 

Jacky M.'s profile image
Jacky M. 
3 years ago

Thanks for everything 

John F.'s profile image
John F. 
3 years ago

Very professional 

Isaac M.'s profile image
Isaac M. 
3 years ago

Great communication and flexibility when signing was rescheduled due to illness. 

Jennifer W.'s profile image
Jennifer W. 
3 years ago

Gah, I don't want to type something. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.