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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,028 reviews
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Brian R.'s profile image
Brian R. 
3 years ago

Best experience ever from start to finish! Andy took the time and shared every detail to ensure we were satisfied and received the best options! Thank you again for everything! 

Valerie H.'s profile image
Valerie H. 
3 years ago

Everyone was helpful. 

Jason F.'s profile image
Jason F. 
3 years ago

It was great and easy, thank you. 

Barry M.'s profile image
Barry M. 
3 years ago

The whole experience was clearly laid out, and actually exceeded my expectations. ( No "bumps in the road. ") 

Henrietta S.'s profile image
Henrietta S. 
3 years ago

Edna was pleasant 

Robert L.'s profile image
Robert L. 
3 years ago

The start of the process went very smoothly and I returned all my paperwork within a couple days with the exception of a title issue relating to a home equity loan that was paid off 5 years prior. After all the paperwork was submitted everything just stalled for about 30-45 days and then a flurry of activity at the end. Seems like it could all get done in less than 30 days if you are able to eliminate the wait period. 

Roy G.'s profile image
Roy G. 
3 years ago

Ms Lopez was prompt with responses, professional in handling a minor issue with the settlement company, and pleasant to work with. Her efforts were above my previous experience and expectations of dealing with financing a property purchase. Please express my thanks to Ms Lopez. :) 

Edward R.'s profile image
Edward R. 
3 years ago

Anna was very thorough and went out of her way to talk to me at times outside of normal business hours 

Jesse A.'s profile image
Jesse A. 
3 years ago

Better communication, listening to your customer. A call back. Not screwing up paperwork 3 times. And it wasn't just faiza, it was literally every single person who helped process my loan. Everyone dropped the ball on this one. Everyone 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,028 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.