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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I’m so happy with Michelle she made the process so easy for me. She would call just to keep me updated on the process and where we were at and what will come next and answered any questions I had and if I couldn’t figure out how to download a document she was more than willing to go above and beyond to help me. I appreciate her.
Great refinance process from start to finish. Highly recommended.
So many things to share. First while my experience was beyond terrible, I don't blame Sandrea for the entire experience. Clearly her manager and the company's process and procedures need to be fixed. I wish I had never refinanced with PennyMac. The experience, was stressful and it literally raised my blood pressure. This survey is also a terrible survey. Who ever designed it knows nothing about the basics of survey design, the use of the Likert scale and the use of Net Promoter Scores. Yet another example of how out of... read more
Very effective at reaching out at the right time to make sure things went smooth.
Julie was great and available to answer all of our questions!
This was much easier than the initial loan process.
The experience was great. I have already referred some family who have been so considering refinancing their home just based on the experience I had. Great work!
1234567890
To much scanning. Could not threw what penny mac was using.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,488 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.