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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Best experience ever from start to finish! Andy took the time and shared every detail to ensure we were satisfied and received the best options! Thank you again for everything!
Everyone was helpful.
It was great and easy, thank you.
The whole experience was clearly laid out, and actually exceeded my expectations. ( No "bumps in the road. ")
Edna was pleasant
The start of the process went very smoothly and I returned all my paperwork within a couple days with the exception of a title issue relating to a home equity loan that was paid off 5 years prior. After all the paperwork was submitted everything just stalled for about 30-45 days and then a flurry of activity at the end. Seems like it could all get done in less than 30 days if you are able to eliminate the wait period.
Ms Lopez was prompt with responses, professional in handling a minor issue with the settlement company, and pleasant to work with. Her efforts were above my previous experience and expectations of dealing with financing a property purchase. Please express my thanks to Ms Lopez. :)
Anna was very thorough and went out of her way to talk to me at times outside of normal business hours
Better communication, listening to your customer. A call back. Not screwing up paperwork 3 times. And it wasn't just faiza, it was literally every single person who helped process my loan. Everyone dropped the ball on this one. Everyone
PENNYMAC has a 4.4 star rating with 48,028 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.