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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Throughout the process Norma was very helpful
Five star rating
Everyone seems friendly and courteous and very professional
Although my experience was great the survey questions about documents, closing were N/A. My call was about problems with making a payment online.
Everyone involved was helpful and patience. Details were explained in advance to prepare oneself for the paperwork needed. Questions were answered and I enjoyed the friendliness that developed among everyone.
Nothing to report
Insurance was prepaid, as stipulated for closing, but was also included in closing, so paid twice. I didn’t get closing documents delivered in time for close. Had to print them off myself and try to figure out what to sign. It was an absolute cluster
Great experience
We were told that we "just need to send xyz" and then asked for additional information several times. A list of everything at the very beginning would have been very helpful and decreased our frustration.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,222 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.