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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Settlement Statement changed repeatedly, each time different. We agreed that there would be no escrow and all the documents reflected that (including the documents I signed with the closing agent), then with no notice or discussion, an escrow was added. Additionally, my insurance was fully paid through January of 2023, but an additional year's insurance premiums were withheld. For taxes, I was paid up through May 2022, but an additional 12 months was withheld through 2023, plus now the escrow withholdings. as. result, I'... read more
From my loan agent to the closing person, everyone was friendly and professional.
All of my expectations were met Great experience
No comment
It was too much paperwork and I felt rushed to sign things I didn't understand.
Everything was outstanding - from beginning to close; except I shredded the check when closing by accident and I still have yet to receive the reissued check from the Escrow company!
There’s an automated documents request system that is used and it contradicts what has actually been submitted. On several occasions, I had already submitted requested documents but then was sent an automated email asking for them to be submitted. It caused some confusion during the process.
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Good job Frank!
PENNYMAC has a 4.4 star rating with 48,018 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.