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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,018 reviews
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JEANNIE S.'s profile image
JEANNIE S. 
3 years ago

Communication was pretty good I guess I thought it would be a bit quicker and I sent multiple documents more than once but the service was friendly and it got handled so I’m pleased. 

Laurence O.'s profile image
Laurence O. 
3 years ago

Good work. Will recommend him to anyone interested in refinancing. 

Raymond G.'s profile image
Raymond G. 
3 years ago

A refinance took over three months to complete. We were not introduced to Elyccia until we were over half way through the process. The lengthy process was frustrating. We chose to refine with our existing mortgage company because we thought it would be a quicker streamlined process. I had to request escalating our loan to management a couple of times in an attempt to move the process along. 

VERNON S.'s profile image
VERNON S. 
3 years ago

Everything went as planned 

Charles C.'s profile image
Charles C. 
3 years ago

great work 

Delphine R.'s profile image
Delphine R. 
3 years ago

EVERYTHING!!!! NO ONE LISTENED TO WHAT WAS NOT ACCURATE....ESPECIALLY OUR CREDIT RATING AND THE APPRAISAL ..IT WASN'T EVEN OUR HOME....AND, WE HAD TO PAY $445. FOR THE APPRAISAL! THE ENTIRE TRANSACTION WAS DISHONEST AND NOW WE ARE TRYING TO GET THE APPRAISER TO CALL US. OF COURSE, HE HAS NOT! 

Meagan S.'s profile image
Meagan S. 
3 years ago

Easy and efficient 

Madonna N.'s profile image
Madonna N. 
3 years ago

Jon was attentive, professional and close our loan on time. 

Barbara H.'s profile image
Barbara H. 
3 years ago

We had problems with your firm early in the process, but the ending with Elyccia was great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,018 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.