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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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Steven J.'s profile image
Steven J. 
on Birdeye

2 years ago

Customer service 

TIARA C.'s profile image
TIARA C. 
on Birdeye

2 years ago

Very simple and easy refinancing process using PennyMac services. Reps are very knowledgeable and provide the best assistance with your needs. 

Tyrone Howard J.'s profile image
Tyrone Howard J. 
on Birdeye

2 years ago

The streamline process was so fast with no delays I was very impressed. I hope for future transactions they run just as quick. 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

2 years ago

Great and professional service. I would recommend 

Jeffrey A.'s profile image
Jeffrey A. 
on Birdeye

2 years ago

Working with Kami from PennyMac was a breeze! She was clear in her explanations of our refinance options and responded quickly to our communications. 

Thomas H.'s profile image
Thomas H. 
on Birdeye

2 years ago

Very easy process. 

Kathryn T.'s profile image
Kathryn T. 
on Birdeye

2 years ago

My M.a.c. team consistently provides efficient and courteous service! I have refinanced with them twice and each experience is seamless. I HIGHLY recommend choosing PENNYMAC for all your mortgage needs! 

Imelda W.'s profile image
Imelda W. 
on Birdeye

2 years ago

Delayed signing of docs because docs were not accurate the first time. 

Jennifer G.'s profile image
Jennifer G. 
on Birdeye

2 years ago

Drew was fantastic! He listened and helped take care of my needs quickly and easily. Through the process he explained all steps and made sure I understood each step before moving forward. Drew helped make all of the interactions around a bigger decision a smooth and easy transaction. Thank you Drew! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.