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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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Kelly M.'s profile image
Kelly M. 
on Birdeye

2 years ago

Grace, was very clear with what to expect which proved to be accurate. All went smooth. 

Janet M.'s profile image
Janet M. 
on Birdeye

2 years ago

Grace was very helpful through the entire process. I would recommend PennyMac. 

Kayeloni L.'s profile image
Kayeloni L. 
on Birdeye

2 years ago

I have taken this survey 3 times now. Yes you did a great job! I will recommend pennymac. Thank you 

Denise F.'s profile image
Denise F. 
on Birdeye

2 years ago

PennyMac was hassle free to refinance my house. Everyone was friendly and helpful. 

JEFFREY C.'s profile image
JEFFREY C. 
on Birdeye

2 years ago

The escrow account was short requiring me to choose between higher monthly payments or a lump sun to cover the difference. Initially the communication was very good but toward the actual closing date I had to call Penny Mac to get things resolved 

Donald R.'s profile image
Donald R. 
on Birdeye

2 years ago

The person I first contacted with your company was very knowledgeable and answered all my question I had to start the loan process! Forgot his name. 

Ellise S.'s profile image
Ellise S. 
on Birdeye

2 years ago

great service except the fact that my information was sold out and have been getting constant mail from all over trying to sell me insurance after i closed my "new loan" 

Deborah B.'s profile image
Deborah B. 
on Birdeye

2 years ago

Because anytime I called to talk to someone no one bothered to ever answer the phones to answer my questions that's why 

Jon W.'s profile image
Jon W. 
on Birdeye

2 years ago

Communication, accuracy and rates... 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.