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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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Mary H.'s profile image
Mary H. 
3 years ago

Experience was awesome!! 

Chelsea C.'s profile image
Chelsea C. 
3 years ago

Sandrea Allen was AMAZING! She is cery knowledgeable and responds quickly. Highly recommend her!! 

Felix V.'s profile image
Felix V. 
3 years ago

Very professional! 

WALTER W.'s profile image
WALTER W. 
3 years ago

Robyn Moore was communicative, informative and professional every step of the way. Awesome customer service. 

Michael T.'s profile image
Michael T. 
3 years ago

It was great 

Cynthia L.'s profile image
Cynthia L. 
3 years ago

already did 

Deborah G.'s profile image
Deborah G. 
3 years ago

The loan approval process can be long, tedious, and exasperating; anyone who has gone through one or more can attest to that. Was our experience with PennyMac free of all that? No, and expecting it to be would have been unrealistic. What made this experience different was Cindy Crouse, our loan specialist. Thankfully there weren't many, but every time a hiccup arose, she explained the cause to us, she understood our frustration and rolled with it as we vented, and she explained what may or may not be the cause of an issue an... read more

David B.'s profile image
David B. 
3 years ago

Very responsive, answered questions quickly, and guided us through the process. 

Ronald M.'s profile image
Ronald M. 
3 years ago

Sandrea was very professional and respectful. She has calm demeanor which makes me comfortable talking to her. Everything ran smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.