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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,243 reviews
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Jonathan N.'s profile image
Jonathan N. 
on Birdeye

2 years ago

Better, more, communication. 

Tracy T.'s profile image
Tracy T. 
on Birdeye

2 years ago

Linda and the entire PennyMac team were once again great to work with and that is why we continue to come back to you for all of our mortgage needs. Thank you for the great service! 

Wilmarie M.'s profile image
Wilmarie M. 
on Birdeye

2 years ago

Very nice, relaxing experience and timely accurate 

Bahia O.'s profile image
Bahia O. 
on Birdeye

2 years ago

Britnee was very responsive 

Charlene W.'s profile image
Charlene W. 
on Birdeye

2 years ago

Linda is the best!! 

Steven L.'s profile image
Steven L. 
on Birdeye

2 years ago

Karina was a bright spot with her consistent service. Underwriting made her job impossible! Their request for the absurd without research or consideration of the big picture was both idiotic and unkind. They wasted enormous amounts of time and good will. They left Karina in a difficult position trying to support me as I faced a larger broken structure at your bank. 

Marc B.'s profile image
Marc B. 
on Birdeye

2 years ago

The PennyMac process could be exponentially improved by assigning ONLY one Representative as customer contact. I had to deal with 13 different people some had no clue what the others have done and repeatedly had explain to them. It was very cumbersome. 

Sandra M.'s profile image
Sandra M. 
on Birdeye

2 years ago

How I was helped and my questions were answered. 

Rhonda B.'s profile image
Rhonda B. 
on Birdeye

2 years ago

Tyra called me every week with an update, no matter what the status. Five stars! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,243 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.