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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was easy and quick!
Top-level customer service, response, and experience from PennyMac!
Everyone was friendly and helpful. My experience with PennyMac has been very good.
Beginning-w Julianna was great specific-quick-accurate…now the servicing part???? Of course as we thought -‘sloooooow’…keep getting same answer”….-they are working on glitches w computer”…here we goooooo
I didn't want to have an escrow account, and he did not tell me that I had the option to opt out of having an escrow account when I refinanced. I have an engineering degree, but yet, the conversations on the numbers were very confusing to me the way they were presented. I feel that was done on purpose, to skew the information.
Savannah is Exceptional and provides Superb service. She is wonderful to work with.
Our PennyMac experience was great. We have never had any issues with PennyMac servicing our loan and would highly recommend them. This re-fi was the smoothest that we have ever done. We're very satisfied.
The only problem was that the credit reporting agency mistakenly reported a lien by the company holding the small loan for 5 thermal replacement windows. The loan company was contacted. They said there was no lien and provided a letter so stating to the title company. Problem solved.
No issues and a great business experience. The closing process was non eventful and no surprises. In comparison to other mortgage companies, PennyMac has ranked at the top!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,219 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.