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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,219 reviews
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Patricia M.'s profile image
Patricia M. 
3 years ago

Expectations met in a timely manner. 

JOSHUA M.'s profile image
JOSHUA M. 
3 years ago

Efficient and reliable service. 

J C.'s profile image
3 years ago

I enjoyed working with Norma. She was very professional and knowledgeable. 

Maxwell G.'s profile image
Maxwell G. 
3 years ago

Norma called me at least once a week to make sure everything was on track and good to go for the closing date. The rest of the process was relatively easy and I felt as though I didnt have to do much. 

Margaret C.'s profile image
Margaret C. 
3 years ago

Everything went well. We are happy for the smooth process. 

Martin V.'s profile image
Martin V. 
3 years ago

Katherine was extremely helpful from the initial call until the closing. Katherine, walked me through the process, provided detailed information, with accurate cost and assessments. Katherine provided me with answers to my questions and concerns, and I was able to close this loan such minimal effort. They even came to my home to close. Great Job Katherine and PennyMac Team! 

Kenneth Stevens J.'s profile image
Kenneth Stevens J. 
3 years ago

Ypoiuytrew 

Dianne R.'s profile image
Dianne R. 
3 years ago

Being told I have to have a second appraisal paying for it again because first appraisal hadn't been verified yet I was told that I would receive the money back from the second appraisal as soon as verification was done that did not happen I had to fight over and over again making several phone calls to Evan green who would not answer me to get my money back and then even after I was told it was coming to me and the closing happened it was not taken off of the closing I had to fight again to be able to get the money back eve... read more

Roberto P.'s profile image
Roberto P. 
3 years ago

Ms. Williams was straight up with me and amazing. I had to call her only once with a question and I received a quick response. She is the reason I would welcome people to use pennymac. People like Ms. Williams is the backbone of your company, thank you so much. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.