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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication was great throughout
Very knowledgeable. Great communication
Jesika was awesome! She always answered my questions promptly and made the process very clear.
I love the way PennyMac looked out for our interests and offered options guiding us through the entire process.
Ms. Northcut was the essential catalyst in making this an excellent experience without her it wouldn’t have occurred I commend her greatly.
The quickest I've ever processed a loan. From the day I started to signing documents was 19 days. It could've been sooner but my schedule wouldn't allow it! Great Teamwork
The experience with your staff at Penny Mac was excellent service and beyond
Lack of communication. No one could answer my questions was transferred from one department to another. Never received follow up from Anna until the issue was completely escalated. When I did her from Anna the situation was already resolved by another member. Being an existing Pennymac customer I was extremely disappointed in the service I received.
WAS EXPLAINED IN TERMS THAT I UNDERSTOOD
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,249 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.