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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,249 reviews
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Gary S.'s profile image
Gary S. 
on Birdeye

2 years ago

Jacob contacted us at least weekly to provide an updated status and always ask if we had any questions that he could assist us with. Great overall experience, thank you. 

Richard G.'s profile image
Richard G. 
on Birdeye

2 years ago

it was easy for us. That is the only thing that matters 

Karyn T.'s profile image
Karyn T. 
on Birdeye

2 years ago

great experience 

Michael R.'s profile image
Michael R. 
on Birdeye

2 years ago

Chantel was very responsive, professional, and helpful. 

Christopher H.'s profile image
Christopher H. 
on Birdeye

2 years ago

Honestly, When I started the process of refinancing my home (my first ever) I was ready for it to be a nightmare. However, Your company, your people,and Kelvey in particular made it a straightforward and smooth process. Thank you. 

John L.'s profile image
John L. 
on Birdeye

2 years ago

De'Loria Robinson was the best loan officer I've had in all my home purchases. She communicates promptly and often. For a home buyer, this is important because we do not want surprises when we could have done something about it, such as provide further documentation if needed. It goes a long way for a representative of the lender to simply give a heads up that your loan is not forgotten nor will fall through the cracks in times of silence, leaving one wondering about the most important matter - that the loan will indeed reac... read more

Paul L.'s profile image
Paul L. 
on Birdeye

2 years ago

Great service 

Norman G.'s profile image
Norman G. 
on Birdeye

2 years ago

Nancy was very timely and professional. Except for a few hiccups with respect to requested documents, the loan process went fairly smooth. 

Adegoke F.'s profile image
Adegoke F. 
on Birdeye

2 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,249 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.