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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Chantel provided top-notch, professional assistance. Highly recommend her and the PennyMac team.
Great. Second time with Pennymac.
Erika was great
Great Erika
second to none
Not asking for documents already sent. Not threatening to suspend the loan regarding documents already sent.
the entire process was great, the closing was quicker than expected
Jacob started out quite well in explaining paperwork and expectations. However, around the closing, I felt as though Jacob stopped communicating and provided what I understand from speaking with others at PennyMac to include supervisors and managers, as being incorrect information that led to confusion, misdirection and an unacceptable amount of my time it getting questions answered because i got passed around to multiple people. It became an infuriating situation that has led me to not want to work with PennyMac in the futu... read more
Sandrea was kind and thoughtful through the process. She knew what was needed and was very communicative.
PENNYMAC has a 4.5 star rating with 49,249 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.