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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,251 reviews
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Justin S.'s profile image
Justin S. 
on Birdeye

2 years ago

It was a great experience. Michael was extremely helpful. He answered every question I had and did a wonderful job explaining the process to me. I would recommend him and PennyMac to anyone. 

Rebecca S.'s profile image
Rebecca S. 
on Birdeye

2 years ago

On time, professional, personable, and knowledgeable! 

STEPHEN H.'s profile image
STEPHEN H. 
on Birdeye

2 years ago

RE-finance went as one would hope it would. Numbers from RE-Fi docks were different from statement numbers, but not enough for me to inquire-just irritating. Second experience using Penny Mac-recommended! 

Bernice H.'s profile image
Bernice H. 
on Birdeye

2 years ago

Great experience 

Valerie H.'s profile image
Valerie H. 
on Birdeye

2 years ago

Everyone was helpful. 

Jason F.'s profile image
Jason F. 
on Birdeye

2 years ago

It was great and easy, thank you. 

Barry M.'s profile image
Barry M. 
on Birdeye

2 years ago

The whole experience was clearly laid out, and actually exceeded my expectations. ( No "bumps in the road. ") 

Robert L.'s profile image
Robert L. 
on Birdeye

2 years ago

The start of the process went very smoothly and I returned all my paperwork within a couple days with the exception of a title issue relating to a home equity loan that was paid off 5 years prior. After all the paperwork was submitted everything just stalled for about 30-45 days and then a flurry of activity at the end. Seems like it could all get done in less than 30 days if you are able to eliminate the wait period. 

Charles K.'s profile image
Charles K. 
on Birdeye

2 years ago

Thanks to everyone who was involved in this transaction, God Bless all of you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,251 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.