PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,251 reviews
Select a rating
Gregory B.'s profile image
Gregory B. 
on Birdeye

2 years ago

Our PennyMac home refinance process was quick, streamlined and easy to understand. Email communication was excellent and their document upload process was simple. I would use PennyMac again in the future. 

JEFFREY B.'s profile image
JEFFREY B. 
on Birdeye

2 years ago

naaaaaaaaaaaaa 

Rodney W.'s profile image
Rodney W. 
on Birdeye

2 years ago

Refi was completed in a timely and accurate manner. Rate and fees were more competitive over other lenders. I would recommend them for your refi and mortgage needs. 

Jesse A.'s profile image
Jesse A. 
on Birdeye

2 years ago

Better communication, listening to your customer. A call back. Not screwing up paperwork 3 times. And it wasn't just faiza, it was literally every single person who helped process my loan. Everyone dropped the ball on this one. Everyone 

Joan W.'s profile image
Joan W. 
on Birdeye

2 years ago

I have no idea who Damian Scott is. Emails were sent to us using his email address but other employees were sending the messages 

Kevin C.'s profile image
Kevin C. 
on Birdeye

2 years ago

My experience with PennyMac made the whole process so easy for refinancing my home. Team members provided the best lending advice, very informative through the application process to closing of the loan. 

John K.'s profile image
John K. 
on Birdeye

2 years ago

Penny Mac has always been the best. Thanks 

Andrea S.'s profile image
Andrea S. 
on Birdeye

2 years ago

We made many calls to supervisors and voiced our opinions along the way. Tony failed us in many ways. 

Deborah S.'s profile image
Deborah S. 
on Birdeye

2 years ago

We have been with PennyMac for many years and they have always been great. If you are buying a house or refinancing you should give them a chance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,251 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.