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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,479 reviews
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Mendell C.'s profile image
Mendell C. 
on Birdeye

2 years ago

Just everything the time frame communication even in person 

Arthur E.'s profile image
Arthur E. 
on Birdeye

2 years ago

The process got off to a rough start but we were not dealing with Rashawna at that time. Rashawna actually saved the deal as she was able to answer any follow up questions we had. 

John L.'s profile image
John L. 
on Birdeye

2 years ago

Left hand didn’t know what right hand was doing. Getting conflicting information was stressful. 

Jennifer H.'s profile image
Jennifer H. 
on Birdeye

2 years ago

Everyone involved was very polite and courteous and very straight forward about the process from start to finish. 

Timothy R.'s profile image
Timothy R. 
on Birdeye

2 years ago

Andrew was very helpful and timely- he answered all my questions. Thank you. 

Ryan K.'s profile image
Ryan K. 
on Birdeye

2 years ago

Great customer service and handled very expeditiously! 

Sandra S.'s profile image
Sandra S. 
on Birdeye

2 years ago

PENNYMAC'S online portal was.difficult and I couldn't reach anyone to ask for help. This system needs to be.more user friendly for not-so-computer-savey persons such as myself 

Jerry B.'s profile image
Jerry B. 
on Birdeye

2 years ago

t was easy to understand what documents were needed from me. I supplied them the information they requested. And things went smoothly from there. 

Jayson F.'s profile image
Jayson F. 
on Birdeye

2 years ago

The process was quick and easy. No complaints from me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,479 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.