This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you!
She did a great job! Thank you!
I do not think Linda was very helpful at all. Luckily I had bought a home before so I knew the process. Had I not know what to expect I believe the loan would not have made it through on time of it was completed at all
Having an agent that knew what they were doing and being able to reach them without having to try over and over for days each time. The information and requirements I received also kept changing.
Clear and timely close
Excellent experience start to finish. Required documents were communicated clearly and the whole refinance process took less than 3 weeks to complete. Especially liked the title signing process occurring at my house.
Your phone connections and computer response time (even as seen by your in-house representatives) were glacial, but once I got past the first level application, and connected to Maria, things began to move nicely. She was available, attentive and accurate with her data and her instructions. And when we had a discrepancy on whether our taxes were paid or not paid, she was able to iron out the difference and beat the estimated closing date by 2 weeks.
Easy to contact and communication with sale person
Crystal did great but her co workers failed to cover for her in her absence
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,479 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.