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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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nancy n.'s profile image
nancy n. 
3 years ago

Shay was awesome! I was very pleased with how she handled the entire process! 

Tyler A.'s profile image
Tyler A. 
3 years ago

Shay Luckett was extremely helpful, polite and personable which you don’t always get these days, so thank you again Shay. Tyler Ancke. 

Laura R.'s profile image
Laura R. 
3 years ago

The entire PennyMac team was pleasant to deal with, the rate at which they returned emails and or phone calls was horrendous. 

Ernest U.'s profile image
Ernest U. 
3 years ago

10 Stars. Couple minor hiccups with paperwork but with so much paperwork overall it was no problem. Communication was extremely good on Pennymacs part. 

Diana R.'s profile image
Diana R. 
3 years ago

THIS IS MY SECOND TIME WORKING WITH BRANDY H. AND SHE HAS WENT ABOVE AND BEYOND SHE IS ALWAYS SO NICE AND HELPFUL. THANK YOU FOR ALL YOUR HELP! 

ROGELIO G.'s profile image
ROGELIO G. 
3 years ago

The experience was great. At first I was a little scared because it’s my first time purchasing a house and was concern with the process. However Amanda and her team where very attentive and responsive to my questions. Also made sure I was clear and understanding of the entire process. Great company. 

MICHAEL S.'s profile image
MICHAEL S. 
3 years ago

Everyone was very professional and courteous. Entire process was very efficient. 

MARIAMA B.'s profile image
MARIAMA B. 
3 years ago

Excellent Service 

Jesus G.'s profile image
Jesus G. 
3 years ago

Faye was able to work with the loan originator and articulate timely status updates. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.