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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
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Debra W.'s profile image
Debra W. 
3 years ago

My refi was quick and easy. This is my second loan with Penny Mac and both were seamless. 

Darrell D.'s profile image
Darrell D. 
3 years ago

The loan took too long. 

AUSTEN L.'s profile image
AUSTEN L. 
3 years ago

Fantastic the second time around. 1st time was absolutely garbage 

BENJAMIN S.'s profile image
BENJAMIN S. 
3 years ago

It was quick and painless. 

Thomas B.'s profile image
Thomas B. 
3 years ago

Everything went great. Everyone was very helpful and all my questions answered. Closed with no problem! Thanks 

JIMMY B.'s profile image
JIMMY B. 
3 years ago

Customer service was great and I was kept in loop every step of the way. 

Robert W.'s profile image
Robert W. 
3 years ago

From start to finish everything was communicated clearly. The process was extremely quick. I started the discussion received a good rate for my refinance in order to get cash out and it was all done fast. Started on a Saturday and closed 10 days later on a Wednesday 

Ricardo F.'s profile image
Ricardo F. 
3 years ago

The loan was made for more than the payoff amount was, and some funds were disbursed to us. This was not part of the agreement. We had said we wanted to pay cash for the closing costs, in an effort to keep the amount of loan the same as the one we were paying off. The person who came to our home was not a rep from PennyMac, but a notary, so we couldn't change things unless we would cancel the appt. And we just wanted to close and be done with it. 

Jody M.'s profile image
Jody M. 
3 years ago

Deed issue was communicated multiple times, yet closing doc's still had signature line for my Deceased father. Not cool. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.