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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
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Billy C.'s profile image
Billy C. 
on Birdeye

2 years ago

easy to communicate and friendly help! 

Cass C.'s profile image
Cass C. 
on Birdeye

2 years ago

Repeated requests for unnecessary documentation, failure to answer repeated requests for answers to questions, significant delays to the closing date, terrible unfriendly and uncooperative phone calls from Linda. I have closed 5 times in less than 10 years and this was worse than all the bad experiences in all of those other closings combined. It was weaponized incompetence, laziness, and completely unprofessional. Worst experience of my mortgage career over more than 20 years. Will never use Pennymac again due solely to ... read more

Leketia V.'s profile image
Leketia V. 
on Birdeye

2 years ago

Very helpful 

Natasha L.'s profile image
Natasha L. 
on Birdeye

2 years ago

Great job ! Very Happy customer ! 

Brandon C.'s profile image
Brandon C. 
on Birdeye

2 years ago

Jamie was great and a pleasure to deal with, he made the whole process simple for us. We appreciate his efforts Brandon 

Laura H.'s profile image
Laura H. 
on Birdeye

2 years ago

Jamie stepped in when our loan officer was out sick 

Matt B.'s profile image
Matt B. 
on Birdeye

2 years ago

Outstanding! Jamie Write was fantastic! At the end, there was an issue with the escrow company, which Mr. Wright handled. 10/10 would recommend 

Sherryl Y.'s profile image
Sherryl Y. 
on Birdeye

2 years ago

Although buying or refinancing a home can be very stressful and frustrating, Mr. Wright was extremely polite, kind, and patient with me during the process. 

Timothy H.'s profile image
Timothy H. 
on Birdeye

2 years ago

Mr. Wright made this process great! I will say, penny mac did request documents more that once, on a couple of occasions. That aspect was a bit annoying. Mr. Wright was more than happy to explain why and take care of things. It was a pleasure working with him! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.